House rules
The aim of this weblog is to help you make the most of being an online business. The editorial team will be writing about a range of subjects around this and we welcome your feedback, experiences and tips to help others. Visitors can leave a comment or trackback against a post for 14 days after publication.
Like many other blogs we have house rules. These are for two reasons; first so that we do not publish illegal or offensive material; and second to make sure the blog continues to be useful to our readers.
We read all comments before publication but will not withhold your comment unless it breaks the house rules. We will do our best to publish your comment quickly but outside of normal working hours or if we receive high numbers of comments, it may take us a little longer.
Your comments
1. Please be civil– we won’t publish anything that:
- Is considered likely to provoke, attack or offend others
- Is racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable
- Contains swear words or other language likely to offend
- Breaks the law, condones or encourage unlawful activity or which could endanger the safety or well-being of others
- Impersonates someone else
2. Comments that could damage the reputation of a person or organisation, that risk prejudicing on-going or forthcoming court proceedings or that could place BT in contravention of it’s legal and/or regulatory obligations will not be published.
3. Please make comments relevant to the subject of the article. We may not publish comments that we consider to be spam or which are unrelated to the article content against which they are posted.
4. Please keep the number of comments you make on a topic reasonable. Too many posts from an individual or small group can discourage other readers from joining the conversation.
5. In exceptional cases we may get a high volume of similar comments on a post. In these cases we may close comments for that post, adding a note letting you know that further comments have been received but not published.
6. There are some topics we just can’t discuss. We will not post or comment on political or sensitive regulatory issues, about sensitive financial or other information or topics unrelated to the theme of this blog.
7. By submitting comments to this site, you warrant that such comments are not defamatory nor infringe any law. You agree to indemnify BT against all legal fees, damages and other expenses that may be incurred by BT as a result of your breach of the above warranty.
Trackbacks and links
Trackbacks and links will be published unless the page they link to breaches the house rules above or where the website they link to contains, or directly links to, material which is:
1. Offensive:
- Pornography and sexually explicit content
- Text and images likely to offend most people
- Hate sites (on grounds of race, religion, gender or sexual orientation)
- Gratuitous violence
2. Unlawful:
- Condones or encourages unlawful acts
- Breaches copyright law or encourage others to do so (e.g. peer-to-peer music sites, illegal downloads of software and games, etc.)
- Defamation and contempt of court
- Hacking or other technical disruption to online services
- Describes how to conduct an unlawful act (e.g. bomb-making, fraud etc)
The fact that a link appears on this blog does not mean that BT in any way endorses the content of that website and is not responsible for its content or actions.
Your privacy
We ask for your email address when you post a comment. This will not be published but may be used to contact you in relation to your comment. We will not use it for any other purposes without your permission. For more information, please see our privacy policy.
If you need help
If you have a question for the editorial team, please post a comment including your email address and we’ll get back to you.
Although this blog will include articles related to your BT service, the editorial team can’t handle a large number of requests for help from customers. We will always do what we can and will pass relevant comments to the customer service teams. However, if you have a specific problem or question with any BT Business service, it is best if you use our normal support channels:
We may update these house rules from time to time, so please revisit this page to ensure your comments will be published.
