Dell battery recall [BT broadband office]

Dell battery recall

Posted 15 August 2006 at 2:29PM by David Morgan in IT systems and support

Dell are recalling 4.1 million laptop batteries as they could overheat and become a fire risk.

About 1.4 million of the batteries have been sold outside the US. You can check whether your Dell is affected at the Dell website.

Dell have also been writing about the recall on their blog, where they respond to some of the comments made in the NY Times article.

Tags: battery, dell, laptop, recall

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Comments

1. At August 15, 2006 6:01 PM, Richard wrote:

Thanks for posting iinformation about the battery recall, as well as links to Dell website. You and your readers might also find the information about our investments in customer experience at our blog (www.direct2dell.com)as well as some early indicators of success and improvements noted in the recent University of Michigan study at http://www.theacsi.org/second_quarter.htm

2. At August 15, 2006 8:10 PM, Jan Wall wrote:

I have a Dell Inspiron 9300 laptop, but the battery is not on the recall list. It was made in Korea. I have had a problem with it shutting down although I'm not sure if it was from overheating. Is this "made in Korea" battery prone to overheating? jw

3. At August 16, 2006 9:53 AM, David Morgan wrote:

Hi Jan,

The Dell website only mentions batteries made in Japan or China and only for certain models of computer.

If your battery was made in Korea then it's not part of the recall.

If you're unsure it's best to get in contact with Dell direct.

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Dell Recalls 4.1 Million Lithium-ion batteries. from My Community Place at August 16, 2006 2:16 PM:

Dell Recalls 4.1 Million Lithium-ion batteries. By: Wyatt Mood: Dont know Date: Aug 15, 2006 Music: None Used in certain notebooks, the battery poses a potential fire hazard.

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