BT eSignature gets even cheaper!
Posted 16 April 2008 at 9:10AM by Martin Faux in Ecommerce and online payments
It's been about 9 months since I wrote about the launch of BT eSignature, our online service that delivers legally binding electronic signatures, instantly.
Well, since then we've had thousands of customers sign-up to the service and it's not only being used for contract signatures. Here are few examples of how it's being used:
- To confirm order details and deliveries
- To get approvals for designs and artwork
- To accept terms and conditions
- To beat postal strikes!!
Based on the feedback we received both from the customers using the service and from comments left against our last article about this service, we've decided to cut the cost of BT eSignature even further.
So, BT eSignature Pro (for single users) will now cost just £5.99 per month (ex VAT) and BT eSignature Team will now cost from £50 per month for 5 or more users (ex VAT).
We've also introduced some new features to BT eSignature Team :
- Account Management - Manage your BT eSignature with our self-service feature - customise document and signature settings, upload your company logo, and add or disable users.
- Sequential Signatures - BT eSignature now supports routing a document for up to six signatures. Simply enter the email addresses of the people you want to sign in the "To" line and we'll take care of the rest!
- Interactive Forms - Quickly create an interactive form (e.g. survey) with BT eSignature, email it for signature and export the collected information to Microsoft Excel for analysis. In a few clicks you can have your employees or customers signing forms immediately.
If you haven't used BT eSignature why not sign up for a free 30 day trial?
And please continue to tell us what you think of the service. I'm sure you will!
Tags: bt, bt broadbandoffice, bt esignature
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Comments
2. At April 17, 2008 4:08 PM, kim wrote:
its about time that you realised that btbroadband is one of the most expensive isp's without really very much by way of extras
so why not throw in a few of these things for free or a discounted price if we use your isp service
3. At April 17, 2008 6:18 PM, Chris Sabin wrote:
James, the reason BT dont employ more staff is just to get you to post on here ;)
4. At April 17, 2008 7:22 PM, James Lyon wrote:
Sorry to say Martin, that your prices are still far too high for the small business trader -
I agree with the comments from James at April 17, 2008 12:02
Small businesses are now seeing the credit crunch beginning to bite.
Your Fax service is also far too expensive for the small trader.
5. At April 18, 2008 10:39 AM, the master chief wrote:
wow ! BT bashing at its best.
kim - ISP is NOT = public service.
if you are paying for your broadband then that is it . no company is obliged to provide you extra free service. In business there is no free lunch .
All BT is doing is providing all business tools in one place. If you need it - take it ; if you don't - shut up and go elsewere.James Lyon - comments are much in context.Pricing is a relative term. Fax service too expensive? try other service and see if they are as good or better before you crib about BT.We would love to hear information about other services here.
Hey James@1 - employ more people ? of course ! how many more ? 20 ? 30 ? 100 ? a 1000 ?
who will pay for these extra staff ? not you surely ;going by the blogs here.
Subsidy and handouts are scarce now. stop cribbing and blog constructively folks.
6. At April 18, 2008 5:39 PM, kim wrote:
dear master chief
the point i was trying to make (not very well apparently)btbroadband is pretty expensive when compared with most other deals around, so it would be nice if you threw in some of these extras, or maybe gave a discount off the price for your isp customers.
i appreciate that you dont have to, but i thought this blog was about customer feedback, negative or positive
7. At April 19, 2008 6:31 PM, James Phillips wrote:
Master Chief is clearly just blindingly defending BT with no real argument to use. BT makes massive profits by providing awful service, its as simple as that. BT is not interested in its customers otherwise it would have more staff whether its 20 or 2000. Any organisation that can't answer the telephone in 10 rings is a poor organisation. BT is a communications company yet its difficult to communicate with. Why is that?
On this blog from Martyn, BT has come up with a good product - the e-signature, but its too expensive and the take up will be poor. Bit by bit BT is losing customers to better providers across the whole range of services and this is set to continue.
8. At April 20, 2008 12:42 PM, Tanvir Ahmad wrote:
Master Chief!!! well said.
So I guess companies should now emply staff so that they are 1:1. Would that be something that you guys are expecting?
Anyways, if BT is expensive then there are other choice. It's a free market so we should shop around.
I don't like a lot of things about BT and apart from the phone I don't use anything thats BT because either I have found a cheaper alternate or don't need the service.
As the Yankees would say.. Get off your lazy bums for cyring out loud.
9. At April 23, 2008 6:18 PM, the master chief wrote:
Kim
my apologies if i offended you .yes this is indeed an open blog where postive and negative views are welcome; but somehow ; constructive critism like yours may get lost or misinterpreted in the background static.
I have seen my friends who crib about BT and when they know it is not a BT fault. They face more issues with microsoft or dell but no one cribs about them -simply because they do not expect individual support from them.
James-Of course BT is a big company .If it was a profits-only company BT could have saved money by chucking the public phone boxes into the sea. 10 rings and out ? I am no expert on queue management but then if the same rule applies to your company would that mean you would answer in what ? zero rings ?
Agree with Tanvir , may be BT or any service provider should have one to one ratio for answering calls.
yes BT makes profits - to be precise £6 billion before tax this quarter ; but most of which was coming from its global operations and not UK.
Can you connect the dots now ?Cheers folks.
10. At April 23, 2008 8:30 PM, Keelin wrote:
The esignature is a great idea and I've been trying, albeit unsuccessfully, to speak to someone at BT who is actually fully trained on the service. On one occasion I was asked where I heard about it and could I send the BT representative the link?!! After forwarding the link I was then advised to just follow the online training guide because that's as much as they knew themselves?!!
11. At April 24, 2008 1:15 PM, kim wrote:
master chief
i think the trouble is that bt is really trying to do too much and be all things to all men. they are forgetting to concentrate on their core products and offering so many diverse things how can they possibly get it all right.
often the diverse things seem pretty off beat - there cant be a huge take up for all of them and how can staff possibly know about all these products and where to direct enquiries.
you even have two or three different isp companies - seemingly in competition with yourselves
they need to get back to basics before they loose the plot, look what happened to m&s
12. At April 25, 2008 3:04 PM, the master chief wrote:
well said kim.
err..can you elaborate on the M&S please ?
13. At April 28, 2008 2:01 PM, Melody Yau wrote:
Hi everyone,
Thanks for your comments. If you consider the pricing of BT eSignature compared to using a courier to deliver your important documents, £5.99 is really not that expensive!
Ordering a motorbike to deliver your documents just 15 minute walk down the road can cost up to £10 for just one way. BT eSignature allows you to send and receive an unlimited number of documents for signature every month for under £6. Delivery is instant and you can track the progress of your documents online.
As a user ourselves, BT has made cost savings of thousands of pounds because we no longer have to use the post to deliver our contracts. Plus, it's enabling us to use 'greener' technology, that reduces the need to print out documents, therefore helping to save on paper.
Try it for yourself and see how you can use it to help run your business more efficiently!
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1. At April 17, 2008 12:02 PM, James wrote: