How CRM can help your business
Posted 14 August 2008 at 8:40AM by Hannah Gilchrist in Doing business online
Research by BT has found that 29% of SMEs view customer relationships as their most important business need. It's a simple concept, but as businesses grow and evolve, the successful management of customer relationships becomes ever more complex and dealing with the challenges in real time is tough.
Get it wrong and it can cost you time and money. Get it right and you can be a loyal and trusted supplier to each of your customers.
BT can offer you a wide range of solutions to build, improve and maintain these relationships with your customers - which in turn will boost both your profitability and client satisfaction.
Want to find out more - visit one of our Partners - SugarCRM at the CRM Acceleration event on Wednesday 17th September 2008 at Radisson SAS Portman Hotel, London.
If you would like to know more about the event or register to attend call 0800 731 0144
Tags: bt, crm, customer relationship, sugar crm
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