Don't miss vital business calls [BT broadband office]

Don't miss vital business calls

Posted 15 February 2008 at 8:16AM by Ian Betteridge in Connecting to the Internet, Email and communications

If you're a one-person company, there's a strong temptation to just rely on your mobile phone as your sole work number. After all, you carry your mobile with you all the time, and thanks to the address book features they're very convenient to use.

However, in some kinds of business, having just a mobile number on your business card can give the wrong impression. You might think you sound like a mobile professional - whereas some customers take it as a sign you're a fly-by-night cowboy.

What you don't want, though, is to miss calls when you're out - because, especially for one-man companies, missed calls often mean missed business.

One simple way of having an effective office phone without missing calls is BT Business Broadband Voice. You can install a Broadband Voice line in your office or home office, and using a system called "Find-Me-Follow-Me" set it up so that unanswered calls are automatically forwarded to your mobile or any other number.

You can even set it so that, if no one answers the mobile, it's forwarded on to another number - effectively letting you give out a single number to customers which will "find" you on whatever lines you wish.

If that's not quite what you want, you can also set up BT Business Broadband Voice to set multiple phones to be called at the same time, so all ring simultaneously until someone answers the call.

All you need for BT Business Broadband Voice is a BT Business Broadband and a BT Business telephone account. You don't even need a special phone - any standard telephone will do.

Tags: broadband, broadband voice, bt, bt broadband, bt broadbandoffice, voip

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Comments

1. At February 15, 2008 1:50 PM, simon wrote:

i have a voip line it is ok but customers/ suppliers are always complaining to me about the echo they get and can hear them selves repeating what they just said so most times i hang up and call on my normal line. costing again... it is fine for data line such as fax but as i say it annoys people when they are talking to you so is it worth the extra for free out going landline calls??? i leave it up to you!!!

2. At February 15, 2008 9:38 PM, Geof Helm wrote:

I have an ISDN phone system from BT which gives me more features than I really want but it does give me TWO lines with the same business number + an ex-directory 3rd line and all this is carried on our fax line number (different again) but it includes answerphone, real music on hold etc. but the biggest feature is call divert - when I go on holiday or out of town (I usually work from home) I can divert my business calls to my mobile EVEN WHEN I'M IN SPAIN - BRILLIANT ! and it isn't very expensive.

3. At February 20, 2008 6:07 PM, Adrian Coward wrote:

Simon, if you are having serious as bad an echo problem on a BT BBV line, I would suggest that you give the helpdesk a call. It is possible that there's a problem with your account or equipment setup.

When it's working properly it's next to impossible to tell the difference between a VoIP and regular line.

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